For clients using our Osprey:Oracle service, gaining one-on-one access to our industry-leading analysts and analytics tools delivers tailored insights and actionable intelligence for critical operational and strategic decisions. A prime example of the value this service offers is when airlines consider launching new routes.
Recently, one of our long standing clients, a prominent Middle Eastern international airline, activated Osprey:Oracle for precisely this purpose. The airline, a long-standing user of our full suite of products, including :Core, :Flights, :Pulse, :Explore and Quarterly Reports, has relied on our solutions to manage and reduce operational risks. Notably, they were among the first to adopt Osprey:Oracle when it launched in 2022.
Osprey:Oracle in action
Osprey:Oracle is a bespoke service that offers clients direct access to our expert analysts. Clients purchase blocks of time, which they can use whenever they require tailored expert analysis relating to operational risks. The service enables them to pose specific questions and receive in-depth reports, risk evaluations and intelligence updates.
Over the last two years, this client has used Osprey:Oracle for a variety of purposes, including:
- Situation updates on geopolitical and security developments
- Threat intelligence queries
- Evaluations of regulatory notices
- Forecasting conflict zone activity
For their recent request, they sought a comprehensive assessment of operations at Bacha Khan International Airport in Peshawar, as well as a crew security evaluation of Peshawar City, and a detailed analysis of flight routes within Pakistani airspace.
Expert analysis and tools
Senior Analyst Sean Patrick, an expert in global aviation security, took the lead on this assessment, leveraging the full Osprey risk management suite of products to deliver a detailed risk analysis which included tailored recommendations.
Key tools utilised:
- Osprey Alerts: A real-time alert system, filtered by country, alert type, and keywords, providing historical and current data relevant to the query.
- Osprey:Explore: A live analytics dashboard that consolidates and visualises incident data to identify trends, patterns, and hotspots.
- Specialist Internal Platforms: Advanced tools powered by Osprey’s data to generate visual representations of trends and risk factors.
Sean’s expertise in aviation security, particularly in Asia and Africa, coupled with his prior experience in travel security and intelligence analysis, ensured a robust and actionable risk assessment.
Key findings and recommendations
The comprehensive report delivered to the client included a granular risk evaluation of Bacha Khan International Airport; a summary of threats and hazards across Pakistani airspace at various altitudes, as well as tailored security mitigation measures for crew operating in the region.
Conclusion
By leveraging Osprey:Oracle, the airline was able to make informed decisions about its new route, expediting its decision-making process and optimising flight routes to reduce travel times and costs. This use case demonstrates how detailed analysis and actionable insights can empower clients to achieve operational excellence while minimising risk.